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Community Meetups

May AI in Professional Services community session

On a warm lunchtime for most of the UK, colleagues from across the sector came together not just to compare notes, but to make sense of what AI is starting to mean in practice for the work professional services teams do every day. We touched on everything from the Jisc Professional Services curriculum design, governance, […]

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Community Meetups

AI in Professional Services Community: April Session Review

The latest AI in Professional Services Community session brought together colleagues from across the sector to share how institutions are navigating the rapidly evolving AI landscape. The conversation reflected a community that is actively experimenting, learning, and refining its approach – balancing innovation with responsibility. Some key discussions: A Broad and Evolving Landscape The community […]

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Training

Legacy post: Introducing an AI literacy curriculum for professional services staff

Legacy post: AI is a fast-moving technology and unfortunately this post now contains out-of-date information. The post is now available just for those that need to reference older articles. We have published a newer blog: AI literacy curriculum for professional services staff We’re pleased to introduce an AI literacy curriculum for professional services staff, available from […]

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Community Meetups

AI in Professional Services Community: February Session Review

Our February AI in Professional Services community meeting brought together colleagues from across the sector to explore how we can meaningfully engage Professional Services staff with AI. The conversation was honest, practical and forward-looking. While enthusiasm for AI continues to grow, it’s clear that sustainable adoption depends on trust, clarity, and shared ownership. Some key […]

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Community Meetups

AI in Professional Services Community: January Session Review

The latest AI in Professional Services Community meeting brought together colleagues from across the sector to share their experiences of working with AI in their institutions. The discussion was wide-ranging, practical, and honest, focusing on the everyday realities of time pressures, governance barriers, skills development, and responsible experimentation. Across the conversation, a clear message emerged: […]

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Community Meetups

AI in Professional Services Community: December Session Review

The Jisc AI in Professional Services Community meeting, held on 17th December 2025, brought together colleagues from across the sector to reflect on where we are now with AI adoption – and where we need to go next. With AI tools becoming increasingly visible in everyday workflows, the discussion focused less on hype and more […]

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Advice and Guidance

AI in Professional Services: Purpose first, product second

Six months ago, we launched a new community to extend our AI scope into the area of professional services. It’s a broad canvas – admissions, student support, marketing, estates, finance, legal, compliance and more – but beneath all of that complexity sit three institutional priorities that rarely change: improving student experience, strengthening staff capacity, and […]

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Community Meetups

AI in Professional Services Community: November Session Review

Our latest AI in Professional Services Community meeting brought together institutions across the higher and further education sectors to share progress, practical approaches and emerging questions around integrating AI into day-to-day operations. The conversation reflected a clear shift: AI is no longer an abstract future trend, but an active area of development embedded in training, […]

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Community Meetups News

Our new AI in Professional Services community

We’re pleased to launch our new AI in professional services community. This new community will be dedicated to exploring and advancing the use of Artificial Intelligence across professional services in both colleges and universities. This community has been created to support you – whether you work in admissions, student services, estates, marketing, HR, finance, library […]

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Advice and Guidance

AI in Action: A Legal Team’s Roadmap to Smarter Practice

What’s the buzz all about?   So much  has changed since ChatGPT was launched with little public fanfare in 2022. One such change is the buzz around the use of Generative AI  in the legal sector (LegalAI). A recent survey by Thomson Reuters, found that 72% of legal professionals viewed AI as a force for good […]