Our latest AI in Professional Services Community session brought together colleagues from across the sector to explore how artificial intelligence is being adopted in professional services, the barriers to wider engagement, and the practical steps institutions are taking to support staff. Rather than focusing solely on the technology, discussions centred on the human side of […]
Over the past year we’ve been exploring how AI agents might support everyday work across Jisc. Our early pilots have focused on practical use cases where agents could help staff find information, answer questions and reduce repetitive tasks. This post builds on our earlier blogs exploring the outcomes of Jisc’s internal AI impact workshops and […]
Our June collection of articles and announcements to share this month. Education In the AI age, oracy can be the most valuable graduate skill – if we instil it With AI reshaping traditional assessment, this article argues that graduates will need to prove not just what they know, but how well they can communicate it. […]
Jisc is partnering with FEA-I to run a three-month pilot of KnowledgeFlow, a secure platform that brings together a range of AI assistants for staff use across further and higher education. We are inviting expressions of interest from institutions that would like to take part. This post explains what the pilot is, what participation will […]
This month, we had a busy AI in FE community session with two brilliant presentations. First, we heard from Beth Snowden, EdTech Lead, and Gillian Thom, Higher Education Manager at Craven College, who shared their responsible AI researcher pilot. We were then joined by Mark Monahan, Vice Principal, Digital and Communications at Brighton Hove & […]
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June HE AI community meetup
Our June HE AI Community Meetup marked the final session before the summer break and used a slightly different format in response to a community suggestion. Alongside new discussion topics, we revisited topics that had been proposed throughout the academic year but had not previously received enough votes to make it into the conversation, giving […]
The reassurance of ‘the human in the loop’ can be found in many places: in vendor marketing, institutional policies, and in wider discourse around AI. It’s become the standard response to concerns about AI making consequential decisions. But what does it mean in practice? If a marker glances at AI-generated feedback and clicks “accept”, was a human meaningfully in the […]
I’m talking about AI and safeguarding at the AoC Digital Futures conference next week. The subject was suggested by the conference organising team, as it’s coming up a lot in their discussions. I think it’s a good choice, and highly topical – especially with the UK government’s conversations around social media (which is driven by […]
Two recently published reports – the Youth Employment Commission’s interim report on young people and work and Prospects Luminate’s Early Careers Survey 2026 – have alerted me to unconsidered complexities around the interplay between artificial intelligence and human skills. The first of these reports is a stark account of how much harder it has become for […]
Our May collection of articles and announcements to share this month. Education What UK university AI policies actually do: A study of 96 institutions A new HEPI study of 96 UK university AI policies finds that 41% of institutions have no publicly accessible AI policy, while many existing policies prioritise compliance and misconduct processes over […]