This post is part of a series of blogs looking at different types of AI tools. In this one we are looking at a selection of AI tools designed to support professional services across UK higher and further education. These tools can help with tasks such as meeting management, HR and finance automation, and compliance processes. Many integrate directly with platforms like Microsoft Teams or provide enterprise options tailored to institutional needs, helping reduce administrative burden and streamline communication.
This listing includes contributions from across the AI team.
We also have a selection of other blogs in this series:
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Quick jump-to links
Chore
Description: AI-powered admin tool to manage HR, Finance, Compliance and Equity.
Getting Started: Go to Chore’s website and book a demo with them.
Examples of use: None currently – we’d love submissions of examples.
Key Information:
- Cost: Pricing is unavailable on their website and seems to be made to measure from a call with their sales department as per their faqs
- Enterprise version available? Pricing is unavailable
on their website and seems to be made to measure from a call with their sales department as per their faqs - Privacy and IPR: Yes , Privacy Policy
- GDPR statement? No, Privacy Policy
- Accessibility statement or guidance:
- Age Restrictions: 18+ as per Terms and Conditions
- AI Team? No, no demo available without consultation with Chores’ sales department, but an interesting tool which is getting a lot of coverage in the US.
(entry created 10 January 2025)
Constructor
Description: Constructor is an AI-first learning platform offering institutional tools for automation, analytics, AI search, and personalised learner support. It supports workflows across professional services including admissions, student services, and learning analytics.
Examples of use:
- Personalised course recommendations, student success predictions, and AI-powered search tools embedded in institutional systems.
Key Information:
- Cost: Institutional partnership; custom licensing
- Privacy/IPR: Yes, Privacy Policy
- GDPR statement? Yes – EU/UK region compliant – Privacy Policy
- Accessibility statement: Not publicly listed
- Age Restrictions: Adult learners
- Tried by Jisc’s AI Team? Yes, a platform-level system with promising analytics and automation features
(Entry created 21 July 2025)
Copyleaks
Description: An AI-powered plagiarism and AI‑content detection platform that flags similarity, machine‑generated content, and helps uphold academic integrity.
Examples of use:
- Integrated with LMS platforms like Canvas or Moodle for integrity checks on student submissions.
Key Information:
- Cost: Subscription-based institutional licensing
- Privacy/IPR: Yes Privacy Policy
- GDPR statement? Yes Privacy Policy
- Accessibility guidance: Basic text interface; CLI integrated in LMS
- Age Restrictions: N/A
- Tried by Jisc’s AI Team? Yes, seems good for academic integrity workflows
(Entry created 21 July 2025)
Decisions
Description: Decisions is a meeting management tool that
integrates with Microsoft 365. It offers features such as an agenda
builder, minutes templates, action item capture, and AI tools for creating agendas, recaps, and minutes.
Getting Started: There are two options. Go to the Decisions website and choose Get Decisions for Teams. You can also access it via MS Teams as an add-in option.
Examples of use: Rolled out for use across Jisc, and we’d love submissions of examples.
Key Information
- Cost: Available on site.
- Enterprise version available? Yes, contact Decisions for pricing.
- Privacy and IPR statement? Yes, see Decision’s privacy policy
- GDPR statement? Yes, covered in Decision’s compliance policy
- Accessibility statement or guidance: No.
- Age Restrictions: No.
- Tried by Jisc’s AI Team? Yes, tested as a tool by the
Jisc AI team – Rolled out for use across Jisc.
(Entry created 19 December 2024, updated 29 July 2025)
Fireflies.ai
Description: Fireflies.ai is an AI meeting assistant that records, transcribes, and summarizes online meetings. It can automatically join Zoom, Google Meet, Teams, or Webex calls and generate structured summaries, action points, and searchable transcripts.
Examples of use:
- Used by professional services teams to capture meeting discussions, share notes with absent colleagues, and track follow-up tasks.
- Supports audit trails and decision documentation in cross-team collaborations.
Key Information:
- Cost: Free plan available; Pro and Business tiers with advanced features
- Privacy/IPR: Yes – see privacy policy
- GDPR statement: Yes – see privacy policy
- Accessibility guidance: Web app interface supports screen readers; transcription enhances inclusion
- Age Restrictions: 16+
- Tried by Jisc’s AI Team? Yes light testing – suitable for staff and meeting-heavy roles
(Entry created 25 July 2025)
Lens AI
Description: Lens is an AI assistant designed to sit in your browser sidebar and help with daily productivity, including summarising webpages, rephrasing text, answering questions, and drafting content in context. It supports learners by offering instant help without switching apps or tabs.
Examples of use:
- Students use Lens to summarise academic articles, generate draft responses to discussion prompts, or explore alternative explanations of complex topics.
- Staff may use it to quickly digest web content or draft internal comms.
Key Information:
- Cost: Free plan available; paid plans unlock more features
- Privacy/IPR: Yes – see privacy policy
- GDPR statement: Yes – see privacy policy
- Accessibility guidance: Not explicitly listed; Chrome extension interface
- Age Restrictions: 13+
- Tried by Jisc’s AI Team? Yes – useful for in-context summarisation and writing support
(Entry created 25 July 2025)
Notta.ai
Description: Notta is an AI-powered voice-to-text tool designed to transcribe meetings, interviews, webinars, and lectures with high accuracy. It supports multiple audio formats, integrates with Zoom and Google Meet, and offers real-time translation for multilingual collaboration.
Examples of use:
- Used by professional services staff to generate meeting minutes or share transcripts with colleagues after
online calls. - Also supports content repurposing—transcribing webinars for blog posts or reports.
Key Information:
- Cost: Free tier with limited minutes; paid plans for advanced features and export
- Privacy/IPR: Yes – see privacy policy
- GDPR statement: Yes – see privacy policy
- Accessibility guidance: Speech-to-text improves access for hearing-impaired colleagues; interface is simple and browser-based
- Age Restrictions: 16+
- Tried by Jisc’s AI Team? Light testing – promising for staff use and meeting documentation
(Entry created 25 July 2025)
Otter.ai
Description: Otter is an AI-powered transcription and meeting assistant tool that captures spoken content and converts it to searchable, editable text in real time. It supports note-taking, accessibility, and collaborative review of meetings, lectures, and interviews.
Examples of use:
- Used by students to record and transcribe lectures for later review and annotation.
- Staff use it to transcribe meetings or create written records of events for accessibility or reporting.
Key Information:
- Cost: Free tier with limited minutes; paid plans for institutions or professionals
- Privacy/IPR: Yes – see privacy policy
- GDPR statement? Yes – see privacy policy
- Accessibility guidance: Improves access for hearing-impaired users; interface is keyboard-friendly
- Age Restrictions: 16+ for educational use
- Tried by Jisc’s AI Team? Yes – widely known and effective transcription tool
(Entry created 25 July 2025)
UiPath
Description: UiPath is a robotic process automation (RPA) platform that uses AI to automate routine administrative workflows across HR, finance, compliance, and onboarding.
Examples of use:
- Automating invoice processing, payroll tasks, and HR forms entry in higher education administrations.
Key Information:
- Cost: Institutional licensing/subscription
- Privacy/IPR: Yes, Privacy Policy
- GDPR statement? Compliant, Privacy Policy
- Accessibility statement: Standard corporate UI
- Age Restrictions: N/A
- Tried by Jisc’s AI Team? Yes have tested a demo. Strong fit for RPA in HE context
(Entry created 21 July 2025)
Unitu
Description: Unitu is a student voice and feedback platform that uses AI to help institutions gather, analyse, and respond to student concerns in real time. It enables more efficient communication between students and staff, improving satisfaction and student experience.
Examples of use:
- Used in UK universities to surface feedback trends and close feedback loops between students and academic services.
Key Information:
- Cost: Institutional licensing
- Privacy/IPR: Yes, Privacy Policy
- GDPR statement: Yes (UK/EU compliant) Privacy Policy
- Accessibility guidance: Not explicitly listed
- Age Restrictions: 18+ (student-facing)
- Tried by Jisc’s AI Team? Not yet
(Entry created 25 July 2025)
Wazoku
Description: A UK-based platform for managing institutional innovation, ideas, and workflows with AI-assisted prioritisation and automation—which can support administrative efficiency and strategic planning.
Examples of use:
- Capturing and managing innovative proposals from staff or students; automating stage-gate evaluations.
Key Information:
- Cost: Enterprise licenses or department-level tiers
- Privacy/IPR: Yes Privacy Policy
- GDPR statement? Yes (UK-based) Privacy Policy
- Accessibility statement: Integrates with Teams and SharePoint; general UI
- Age Restrictions: Staff or adult learners
- Tried by Jisc’s AI Team? Yes, highly relevant for
institutional innovation support
(Entry created 21 July 2025)
Change Log
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- Version 1.1 – Added Constructor, Copyleaks, FirefliesAI, LensAI, OtterAI, NottaAI, UiPAth, Unitu, Wazoku.
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Contributors:
Tim Finch, Dan George, Helen Nicholson-Benn, Michael Webb, Tom Moule, Manya Sikombe, Sue Attewell
Find out more by visiting our Artificial Intelligence page to view publications and resources, join us for events and discover what AI has to offer through our range of interactive online demos.
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Get in touch with the team directly at AI@jisc.ac.uk