Context Since we published our original Learner Guidance for FE in early 2024, the use of Artificial Intelligence (AI) in education has evolved rapidly. AI is now built into tools such as Microsoft 365, Google Classroom, and other platforms used across colleges. Many learners also use AI through familiar apps like Snapchat’s AI assistant, Grammarly, […]
Last year, Jisc launched a pilot to explore how AI could help reduce workload around marking and feedback. That work continues this year, with KEATH, Graide, and TeacherMatic being piloted across more than 30 participating colleges and universities. We’re now launching a new strand of the pilot — one that will see participants using […]
Last year, Jisc launched a pilot to explore how AI could help reduce workload around marking and feedback. That work continues this year, with KEATH, Graide, and TeacherMatic being piloted across more than 30 participating colleges and universities. We’re now launching a new strand of the pilot — one that will see participants using […]
In our first AI in Practice post we shared how Jisc ran internal AI impact workshops to understand where artificial intelligence could make the biggest difference to our ways of working. Across the sessions, colleagues identified hundreds of tasks where AI might support efficiency, consistency, or creativity. When we reviewed the results, five broad themes emerged. […]
Important update! Microsoft have now updated their approach, so this is outdated information. You can read the update here: A welcome update on Microsoft Copilot and Anthropic I’ve left this blog post here in case anyone wants to understand the history of this and the original issue. An unusually blunt blog title for me, but […]
1. Introduction Chatbots are not new. Many colleges and universities have experienced them over the past decade, often with mixed results. But while the use cases have broadly remained the same — providing instant, automated responses to common queries — the technology powering today’s chatbots is fundamentally different from that of earlier systems. This guide […]
1.Introduction AI-powered chatbots (also referred to as AI assistants) can serve both students and staff by answering routine questions 24/7, reducing repetitive workloads, and streamlining support processes across an institution. They can be configured to provide information on a wide range of topics, including IT support, admissions queries, course information, library resources, and they […]
AI sign language translation is emerging as a fast-moving and important area of interest in the sector. This interest is no longer theoretical, over the past year we have now seen AI sign translation services being publicly utilised in the UK. With this we’ve also noticed growing numbers of members asking whether such tools are […]
Over the last year, I have spent time with 462 staff in colleges and universities across the UK. These were in teaching and learning roles. I wanted to hear their views on artificial intelligence: how they are using it, what excites them, and what concerns they carry. These conversations happened during a period of […]
Over the last three years I’ve been talking with groups of students to understand how they see artificial intelligence. How they use it. What excites them. What worries them. That work has led to three reports so far, in 2023, 2024 and most recently our June 2025 Student Perceptions of AI report. In this […]