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Advice and Guidance

An Agentic AI Primer

Contents 1. Introduction 2. An overview of agentic AI technology 2.1 When is an Agent not Agentic? 2.2 Agentic Mode in AI tools such as ChatGPT and Claude 2.3 Agentic Browsers such as ChatGPT Atlas and Perplexity Comet 2.4 Microsoft Copilot and Agents 2.5 Agents working together 3. Impact of Agentic AI on Education 3.1 […]

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Advice and Guidance

Guiding Your AI Journey: Essential Resources

Last update: 8th January 2026 Initially published 7th March 2024 we have reviewed, added and updated the resources. We thought it would be useful to pull our resources together in a more structured way to support different stages of AI maturity.  Our aim is to develop a dynamic web based easy-to-use toolkit that grows with […]

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Advice and Guidance

Using GDPR as a Foundation for AI Governance in Tertiary Education

AI is moving quickly across tertiary education. Colleges and universities are exploring how it can support teaching, improve services, widen access, and streamline operations. At the same time, leaders are dealing with genuine concerns about academic integrity, fairness, accuracy, data security, and public trust.  Most institutions are still developing their approach to AI governance. The good news is that they […]

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Advice and Guidance

AI in Marking and Feedback Pilot: Early-Stage Reflections 

The AI in Marking and Feedback Pilot launched earlier this year (the announcement blog for which is linked here), is now well underway across a range of institutions. Designed to explore how AI tools can reduce workload around marking and feedback processes, the pilot includes three platforms—Graide, Keath, and TeacherMatic— being piloted by 14 colleges […]

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Advice and Guidance

Skills in an AI Age: A UK-wide view of the challenges ahead

Over November and December 2025, Jisc convened three roundtables: two face-to-face, in Manchester and London and one online, aimed at staff from Scottish institutions. Bringing together 71 colleagues from across 59 tertiary institutions to explore what skills, knowledge and capabilities learners and students will need in an AI-enabled world. Each session was grounded in the […]

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Advice and Guidance

AI in Professional Services: Purpose first, product second

Six months ago, we launched a new community to extend our AI scope into the area of professional services. It’s a broad canvas – admissions, student support, marketing, estates, finance, legal, compliance and more – but beneath all of that complexity sit three institutional priorities that rarely change: improving student experience, strengthening staff capacity, and […]

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Advice and Guidance

Navigating the terms and conditions of generative AI

(note: last updated V2 03 December 2025 – see here for the update history.) Table of Contents Overview of AI tools and data practices Text generation tools ChatGPT (OpenAI) Google Gemini (Education) Anthropic Claude (Enterprise Education versions)  Microsoft Copilot (Consumer versions) Microsoft Copilot (Enterprise Education versions) Perplexity Poe (Quora’s AI Assistant Platform) Mistral AI Image […]

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Advice and Guidance

Using AI thoughtfully to explore inclusion and flexibility in learning design

  Teaching staff face growing demands to design learning that meets the diverse needs of learners and students, whilst managing limited time and resources. Generative AI can ease some of that workload, but its greater value lies in helping staff explore how inclusion and flexibility can be built into learning design. Through small, reflective experiments, […]

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Advice and Guidance

ChatGPT’s Study Mode: What I Wish I’d Had as a Student

Three years ago, I was in my final year studying Computer Science. Life revolved around coursework projects, caffeine, and the looming weight of my dissertation. Around that same time, ChatGPT had just launched — and it felt like everyone in education was scrambling to make sense of it.  Students were curious, tutors were cautious, and […]

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Advice and Guidance

Staff Guidance for FE

Context Since the release of Jisc’s original Staff Guidance for Further Education in early 2024, the pace of change in Artificial Intelligence (AI) has accelerated significantly. New tools and features are now embedded across everyday platforms such as Microsoft, Google Classroom, Virtual Learning Environments (VLEs), and everyday workflows. Colleges are beginning to see both the […]