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Advice and Guidance

AI in Marking and Feedback Pilot – good practice case studies: London South Bank University

  Last year, Jisc launched a pilot to explore how AI could help reduce workload around marking and feedback. That work continues this year, with KEATH, Graide, and TeacherMatic being piloted across more than 30 participating colleges and universities. We’re now launching a new strand of the pilot — one that will see participants using […]

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Member Stories

EduMark AI: A generative AI marking and feedback solution from Queen Mary University of London (QMUL)

  This academic year, a key focus for Jisc’s AI team is understanding AI’s potential to support marking and feedback. We’re currently running three parallel pilots of AI solutions (Keath, Graide and TeacherMatic). And we will soon be launching a project in which we’ll be evaluating the impact that general-purpose AI tools (e.g. ChatGPT and […]

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News

Expanding the AI in Marking and Feedback Pilot: Exploring ChatGPT, Gemini, and More

    Last year, Jisc launched a pilot to explore how AI could help reduce workload around marking and feedback. That work continues this year, with KEATH, Graide, and TeacherMatic being piloted across more than 30 participating colleges and universities. We’re now launching a new strand of the pilot — one that will see participants […]

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News

Announcing the LearnWise Community of Practice

    Since Jisc piloted LearnWise in 2023, adoption among colleges and universities has grown rapidly. With so many institutions now using the platform, there is a clear appetite for a space where practitioners can collaborate, share solutions, and build best practice together.  To support this need, we’re launching the LearnWise Community of Practice – […]

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News

New Learning Module Launched: Ethical and Responsible AI in Education 

  How to get the best out of AI isn’t just a technical question, it’s a values-based one. We’ve already seen examples of algorithms that unintentionally reinforce bias, erode trust, or remove human judgement from critical decisions. At the same time, we’ve also seen how AI can open doors to new learning opportunities, reduce teacher […]

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Advice and Guidance

Understanding the Evolution of AI Chatbots: A Guide based on learnings from the Jisc LearnWise Pilot

1. Introduction Chatbots are not new. Many colleges and universities have experienced them over the past decade, often with mixed results. But while the use cases have broadly remained the same — providing instant, automated responses to common queries — the technology powering today’s chatbots is fundamentally different from that of earlier systems.  This guide […]

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Advice and Guidance How-To Guides

Implementing chatbots in Colleges and Universities: A Practical Guide based on learnings from the Jisc LearnWise Pilot

  1.Introduction AI-powered chatbots (also referred to as AI assistants) can serve both students and staff by answering routine questions 24/7, reducing repetitive workloads, and streamlining support processes across an institution. They can be configured to provide information on a wide range of topics, including IT support, admissions queries, course information, library resources, and they […]

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Advice and Guidance

AI, Adobe Firefly, and what it means to be creative

  When I started collaborating with Dr. Rebecca Feasey and Eu Jin See to record an episode of Jisc’s Beyond the Technology podcast, I expected a good discussion about Adobe Firefly and its role in creative education. What I didn’t expect was a conversation that would shift how I think about creativity—and how AI might […]

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Opinion

Opinion: how generative AI can help us address linguistic inequalities

  In my previous post on the topic of AI and inclusion I highlighted Hull College’s use of Microsoft Translate as a standout example of socially beneficial AI. Without such innovations, the educational progress of displaced students coming to the UK would have to wait until their command of English caught up. With AI, this […]

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News

Call for Contributions: AI in Marking and Feedback Best Practice Toolkit 

  As colleges and universities progress along their AI journeys, one area showing real promise is the use of general-purpose AI tools — like ChatGPT and Gemini — to support assessment, especially marking and feedback. Therefore, as part of a wider initiative exploring how AI can reduce workload around marking and feedback, we’re launching a […]